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User account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, we reserve the right to suspend accounts without further notice.


Whilst all efforts are made to ensure accuracy of product descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur Rocontrip Store cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer.Likewise customers cannot earn from any bugs or mistakes affecting the website. Any such income will be considered unjust and customers will be obliged to immediately waive them. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Given the popularity and/or supply constraints of some of our products, Rocontrip Store may have to limit the number of products available for purchase. 

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.

Order Cancelation

Customers can cancel their order at anytime prior to shipping; please contact us at, once the order has been dispatched, the order cannot be canceled, changed, or refunded.